Who can I speak to if I am unable to book my chosen reward flight on bmibaby, but they are still selling seats?

All award enquiries are handled by the Diamond Club call centre on 0844 8480808 who will do their utmost to accommodate you on your chosen flights, or offer (where possible) a reasonable alternative. In an effort to obtain seats for our members, we do ask that peak periods such as Bank Holidays, school holidays and weekends are avoided, and that alternative dates in addition to preferred dates are considered, where offered. Additionally certain periods and flights can be embargoed for the purpose of flight awards.

Do you have more information about Diamond Club?

Click here for full details of the programme, terms and conditions and membership benefits.

Who do I call if I have a query?

If your query is regarding travel on bmibaby contact 0905 8282828 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more).

If your query is regarding Diamond Club, contact the Diamond Club call centre on 0844 8480808.

For written enquiries please contact:- Diamond Club, PO Box 5050, Annesley, Nottingham, NG15 0DL